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Mobile app maintenance: the work after launch

Why a released app needs regular work, which yearly Apple and Google deadlines drive it, and how to plan security and data protection upkeep in Singapore.

GuidePublished Updated

An app is never finished in the way a brochure is. The phones it runs on, the stores that distribute it and the services it talks to all keep changing. Maintenance is the work of keeping up, and it is a running cost, not an optional extra.

The two deadlines that come every year

Apple and Google each raise their minimum requirements on a yearly cycle:

Raising a target version is rarely a one-line change. New OS versions change how permissions, background work and notifications behave, so each move needs testing.

What else falls under maintenance

Security

OWASP’s MASVS is a widely used standard for mobile app security. Its control groups make a practical checklist for a yearly review: storage of sensitive data on the device, cryptography, authentication, network communication, interaction with the platform, code quality and updates, resistance to tampering, and privacy.

For the organisation behind the app, the Cyber Security Agency of Singapore runs Cyber Essentials, a certification aimed at organisations including SMEs, which now also covers cloud, OT and AI security.

Data protection does not stop at launch

Several PDPA obligations are ongoing duties rather than launch tasks: protecting the personal data you hold, deleting it when no longer needed, answering access and correction requests, and assessing any breach. If a breach is likely to cause significant harm or is of significant scale, the PDPC and the affected people must be notified as soon as practicable. Decide in advance who in your company makes that call, and make sure your maintenance contract says how quickly the developer must tell you about an incident.

Writing the maintenance agreement

Whether the work stays with the original developer or moves elsewhere, put these in writing:

If the original developer is no longer available, the consultancy guide covers handing an app to someone new.